Contact Info

contact information

WebEx Technical Assistance - 866.569.3239
WebEx provides technical support related to meeting connections (browser, Internet or computer issues) and audio configurations for VoIP (hardware, software, microphones, system and/or sound settings) and can be reached at 866-569-3239, 24 hours a day, 7 days a week. (They will ask you for our site ID which is: uci.webex.com)

You can test your WebEx Internet connection and browser compatibility (but not VoIP) by clicking here: http://developers.webex.com/api/jointest/index.php

WebEx & My Courses Support - 949.824.4800
Instructional Technology provides instructor and end-user assistance for WebEx meetings conducted by University Extension staff and instructors. We also provide assistance for accessing and administering My Courses online course materials and services.

For WebEx or My Courses general or administrative support, please call us at 949.824.4800 between the hours of 12:00 PM-8:00 PM, Mon-Thu, and 12:00 PM-5:00 PM on Friday.

Lab & Classroom Support - 949.824.2144
The Instructional Technology (ITECH) department maintains all computer software, hardware, printers, servers and networks in 3 labs and 25 Extension "smart classrooms," and will be happy to assist you with any problems or questions with the equipment or application functionality. (Data projectors and other room-related services are maintained by Event & Facilities Management.) Lab-specific contact information can be found in the Labs section of our site. For general questions concerning hardware or software for laptops or computer labs, please direct your inquiries to

Instructional Technology
UC Irvine Extension
Building 232 (Extension Bldng C), Room 114
Irvine, CA 92697
Phone: 949.824.2144
Fax: 949.824.2144
ZOT: 5700
itech@uci.edu
Directions: (D8 on campus map)

Office hours: Mon-Thurs 9:00 AM-8:00 PM; Friday 9:00 AM-5:00 PM. Saturdays 9:00 AM-12:00 PM when campus labs have meetings.

For your convenience, we have provided a pamphlet listing support numbers and emergency contacts, available here and at the instructor station in every computer lab.

If your needs are more specific, please contact our staff members directly.

Wayne Swift Director 949.824.3776 wswift@uci.edu	Jeff Estes 949.824.6337 Jeff.Estes@unx.uci.edu	Eric Gutmann 949.293.2817 emgutman@uci.edu

Vasken Houdoverdov 949.824.2144 Vasken.Houdoverdov@unx.uci.edu	Hubert Ly 949.824.2144 Hubert.Ly@unx.uci.edu	Michael Truong 949.824.9749 michael.truong@uci.edu