contact information

WebEx Technical Assistance - 866.569.3239
WebEx provides technical support related to meeting connections (browser, Internet or computer issues) and audio configurations for VoIP (hardware, software, microphones, system and/or sound settings) and can be reached at 866.569.3239, 24 hours a day, 7 days a week.

WebEx Administrative Assistance - 949.824.4800
Instructional Technology provides instructor and end-user assistance for WebEx meetings conducted by University Extension staff and instructors.

For WebEx customer support, please call us at 949.824.4800 between the hours of 9:00 AM-8:00 PM, Mon-Thu, and 9:00 AM-5:00 PM on Friday.

Computer Lab & Classroom Support - 949.824.2144
The Instructional Technology (ITECH) department maintains all computer software, hardware, printers, servers and networks in our computer lab and numerous Extension "smart classrooms" on the UC Irvine campus, and will be happy to assist you with any problems or questions with the equipment or application functionality. (Data projectors and other room-related services are maintained by Event & Facilities Management.) Lab-specific contact information can be found in the Labs section of our site. For general questions concerning hardware or software for laptops or computer labs, please direct your inquiries to:

Instructional Technology - Administrative Office
UC Irvine Extension
110 Theory, Suite 250
Irvine, CA 92617
Phone: 949.824.2144
ZOT: 5710
itech@uci.edu
Directions: (H2 on campus map)

Office hours: Mon-Thu 8:30 AM-8:00 PM; Friday 8:30 AM-5:00 PM. Saturdays 9:00 AM-12:00 PM when campus labs have meetings.

For your convenience, we have provided a pamphlet listing support numbers and emergency contacts, available here and at instructor computer stations in our lab and classrooms.

If your needs are more specific, please contact our staff members directly.

  Wayne Swift
Director
949.824.3776

949.824.2144
wswift@uci.edu
   

Eric Gutmann
Technical Support
949.824.2144
949.293.2817
emgutman@uci.edu

 
IT Person
  Steven Gilmer
Systems Administrator
949.824.9749

949.824.2144
Steven.Gilmer@unx.uci.edu
                     
IT Person
  Robert de Lellis
Technical Support
949.824.1650

949.824.2144
Robert.deLellis@unx.uci.edu
 
IT Person
  Jon Teng
Technical Support
949.824.0115
949.824.2144

Jon.Teng@unx.uci.edu
 
IT Person
  Christopher Sherman
Student Assistant
949.824.7168

Christopher.Sherman@unx.uci.edu
                     
IT Person
 

Dalton Kraatz
Student Assistant
949.824.7168
Dalton.Kraatz
@unx.uci.edu

 
IT Person
  Ryan Ghavimi
Student Assistant
949.824.7168

Ryan.Ghavimi@unx.uci.edu
 
IT Person
   
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