|
 |
|
WebEx Technical Assistance - 866.569.3239
WebEx provides technical support related to meeting connections (browser, Internet or computer issues) and audio configurations for VoIP (hardware, software, microphones, system and/or sound settings) and can be reached at 866-569-3239, 24 hours a day, 7 days a week.
(They will ask you for our site ID which is: uci.webex.com)
You can test your WebEx Internet connection and browser compatibility (but not VoIP) by clicking here: http://developers.webex.com/api/jointest/index.php
WebEx Administrative Support - 949.824.4800
Instructional Technology provides instructor and end-user assistance for WebEx meetings conducted by University Extension staff and instructors.
For WebEx general or administrative support please call us at 949-824-4800 between the hours of 12:00 PM-8:00PM Mon-Thu and 12:00 PM-5:00PM on Friday. |
|
|
|
|
|
Facilitating Online Training
Training session presented by Shane Bremmer of
WebEx on September 24, 2008, for UCI Extension instructors. Topics covered include: navigating the Training Center window; identifying the roles in a training session; assigning attendee privileges; interacting with participants in a training session; presenting in a training session; and creating and conducting polls. (1 hr. 24 min.)
Facilitating Online Training - (WebEx WRF format; You will be prompted to install a player to view)
|
|
|
|
| Quick Reference |
|
|
WebEx Quick Reference - Task-oriented quick reference specific to using WebEx via UCI Extension's website: http://uci.webex.com. Topics include:
starting a meeting, sharing a PowerPoint presentation or other documents, recording a meeting, etc. |
|
|
Presenting in a Training Session - Quick reference covering sharing documents,
applications, desktops, and whiteboards. |
|
| Communicating with Participants -
Quick reference covering feedback tools, chat, and Q&A functions. |
|
|
Creating a Poll - Quick reference on how to create and save a poll. |
|
|
Administering a Poll - Quick reference on administering a poll and sharing results. |
|
| Network-based Recorder -- Recording and Playback -
Quick reference on how to record and play WebEx network-based recordings. |
|
| Comprehensive Documentation |
|
| Getting Started with WebEx Training Center -
An overview of your training service and step-by-step instructions to help you get started using your training service quickly. |
|
|
Training Center Host's Guide - Provides step-by-step instructions for hosts on using Training Center to schedule sessions, manage enrollment, manage in-session activities, publish recorded sessions, and obtain session reports. |
|
|
Training Center Presenter and Panelist's Guide - Provides step-by-step instructions for presenters and panelists on using Training Center to join training sessions, share information in a session, interact with session participants, and so on. |
|
| Training Center Attendee's Guide -
Provides instructions for joining training sessions, viewing and interacting with shared documents and application, and participating in other training session activities. |
|
|
Facilitating Online Training -
Teaches skills that enable you to conduct training
sessions in a highly interactive environment to ensure your participants are engaged
and get the maximum benefit from your class. |
| |
